OMG! I got an email from Bill Telepan. Yes, THAT Bill Telepan! The renowned chef and one of my personal heroes.
Hello,
Thank you for your review. I was embarrassed by our service. We always try to accommodate allergies, as we get many customers who need changes.
I will bring this up my team and please let me know when you come back, I will personally help steer your choices so you can have a better experience.
Thank you
Bill Telepan
I can’t tell you how much this means to me. As I said in my last post, I had every reason to believe that my experience at Telepan was not typical, the food was fabulous and I had every intention of eating there again. This was really special though. The fact that Chef Telepan took the time to write to me makes me want to run back there!
I will definitely be going back to Telepan as soon as possible and of course I’ll report back every fabulous detail for you, dear readers!
Thank you Chef Telepan!
Wow!! Seriously impressed, both by Bill Telepan (what an excellent chef/owner) and newly impressed by your blog. Brava!
Very cool!
Chef Telepan should be offering you a free meal. But, it’s still pretty cool that he responded to your review.